Customer Testimonials
Liseth is a wonderful help! True definition of great customer service! She is the right person for the team there! This was my second time there and both times, all I saw was a great customer service representative who loved what she does. Thank you so much Liseth 😁
Had a great experience with Pete at Raceway Nissan. Will work with you. Highly recommend!
Awesome!!! Liseth Perez was professional and courteous, thank you! ^_^
I usually don’t write reviews but if your looking to buy a car and not be treated like your typical salesman ASK FOR STEVE !
I was a first time buyer with little to no credit but Steven was still able to get me approved and get me into my dream car #mopar no car !!
My girlfriend bought her first car here, Yolat was very professional while showing us the vehicle and was very informative, there was another gentleman that was also very helpful however I did not catch his name, overall we are very pleased with the communication and professionalism showed to us.
First time financing a car and Yolat was very helpful, very professional, and most of all informative. 10 out of 10 would recommend coming here and purchasing your vehicle!
Excellent communication and service!
Overall I had a positive experience dealing with Raceway. Yolat was very professional and communicative. The only concern I have is that one of the sliding doors on our van does not close all the way (it has to have one last push once it clicks) and that was not something that came up after final inspection.
I would like to thank the staff at race way nissan for their outstanding service Charlie , Oscar and Steve.
Good people and great service! “Bipo” is a tremendous salesperson! He got me the car I wanted and a fair price!!
Good people and friendly service!! “Bipo” helped me a lot and got me the car I wanted at a fair price!
My Mom recently bought a vehicle with Raceway. The sales team here made the process very easy. They went above and beyond our expectations. She also recently took her car in for its first oil change; the service department took her in fast (considering she didn’t have an appointment) and made sure to answer all her questions regarding her new car. Thank you Raceway Nissan for the excellent service!
Very professional Yvette is a pleasure to deal with I definitely recommend coming to this dealership thank you 😎
YOLAT IS A GREAT SALES AGENT. HE WAS VERY NICE AND ATTENTIVE TO ALL MY NEEDS. I GOT WHAT I WANTED AND WAS NOT BEING SOLD SOMETHING THAT I DID NOT WANT. IF YOU WANT THE BEST HELP, ASK FOR ASSISTANCE FROM HIM. GLAD I MET HIM ON MY FIRST TIME.
Diego is very helpful and answers any questions you have . He helped me find my dream car within my budget 🙂
Getting better after they got rid of the old manager
This corrupt service department added 3,000 MORE MILES to my car to get it out of warranty. My 2022 nissan Sentra battery died. It kept saying system malfunction so i took a photo of my dashboard and my mileage read 34,162 (still under warranty) i have photo evidence of this and my car sat there until the tow truck came. I got it towed the 5 miles to the dealership thinking ok great it’s still under warranty so whatever the issue is it’ll be paid for. My car gets dropped off and the service advisor liseth calls me and says that my ... Read More DealerRater - Oct 29, 2024
Raceway , I am a repeat customer. I purchased my first frontier in 2014 and truly enjoyed this truck. My granddaughters are getting older and I needed more room , now i am truly enjoying my 2023 crew cab . and a big shout out to , Pete Acevedo for making things go smoothly .
A very big shoutout to Nick, Oscar, and Charlie for working with me and getting me into a better vehicle. I LOVE my brand new Nissan Rogue. They went out of their way to make sure I left with a car because it’s what I wanted and my goal was NOT to leave empty handed. They will all literally work with you to get your car and go out of their way to help you. I appreciate you Nick for going to bat for me. You mad lit. Thanks to you all, really.
I am writing to express my frustration with the dishonest practices I encountered at Raceway Nissan. After finding a truck online, I reached out to Sales Manager Ryan Sanchez, informing him that I am a serious buyer with an 825 credit score, prepared to make a substantial down payment and finance the rest. I requested an out-the-door price for the vehicle, but was told they do not provide that information over the phone and insisted I visit in person. I told him I was from out of state and couldn’t visit in person.
During our conversation, Ryan mentioned an additional $1,800 ... Read More DealerRater - Jul 29, 2024
I went to RaceWay Nissan last week. My intention was to buy a used vehicle because it was time for me to upgrade. I worked with Cameron Diebolt and Ryan Sanchez, both of them were great! This was the best car purchasing experience I have ever had they were attentive, caring and sincere and never once did I feel pushed into buying the brand new Nissan Rogue SV that I drove off the lot with. I haven't had a new car in 24 years and I feel like a million bucks in it. I highly recommend anyone wanting to have ... Read More Google - Jul 25, 2024
Top notch service
Excellent customer service
I submitted a credit application with Ryan yesterday and was prequalified. I arrived today and had Fernando as my salesman. We test drove the car I was interested in and he went above and beyond to get me the best discounts and rebate Raceway Nissan had today. Finance department also hooked me up with the best apr interest right now for 2024. Thank you to everyone here at Raceway Nissan 🙏
In late May of 2024 I took my Murano in for a recall. I had noticed some oil dripping as well. I wanted them to check it out and let me know cause of it. They Said it would cost $225 to diagnose it and that could be applied to any repair needed. I agreed to this. I got a call a couple hours later and was told the leak was from the front and rear timing cover, and lower oil pan. They would need to pull the engine out and replace the seals and o-rings. This would cost me $3780. I told ... Read More DealerRater - Jun 17, 2024
If your reading this then you must be looking for a place to have Nissan serviced. Look no further you have one the best place for service. Our first experience with a used car. We purchased our car in Riverside on Auo Center. We payed for the extended insurance for $2,150. They told us Bumper to Bumper. WRONG, it wasn't. Told we had to take to them for service. WRONG AGAIN. After big run around we were able to take to Raceway Nissan. We were EXTREMLY HAPPY. Our car needed work for 3 major things. Pedro kept us informed the whole ... Read More Google - Jun 12, 2024
Overall the service from their personnel to the repair and also finance for the repair was excellent!!! I’ve been coming to Raceway Nissan for a while and always get excellent service!!!
We recently purchased a vehicle from the sales team at Raceway Nissan in Riverside: including Cameron Diebolt and Daniel Macias. I couldn't be happier with their quality of service and the deal we received on our purchase. They treated us with respect and were fast and efficient with completing the paperwork for that purchase. I really like these guys and will do business with them in the future as need for another vehicle arises. A big thumbs up.
We recently purchased a vehicle from the sales team at Raceway Nissan in Riverside: including Cameron Diebolt and Daniel Macias. I couldn't be happier with their quality of service and the deal we received on our purchase. They treated us with respect and were fast and efficient with completing the paperwork for that purchase. I really like these guys and will do business with them in the future as need for another vehicle arises. A big thumbs up.
(Translated by Google) Very good excellent work 👍👍👍👍👏👏👏 (Original) Muy buen trabajo excelente 👍👍👍👍👏👏👏
(Translated by Google) Excellent service and customer service I recommend 100% (Original) Exelente servicio y atención al cliente Recomindo al 100%
Excellent service. Explained everything very well, and always complete my repairs on time. They even wash your car when they are done. Love this place
I can't remeber the name of the girl that helped me but she was very costomer service oriented. She was courteous and helpful.
Everything was good till I was told all 4 of my tires are bald. I was not happy that my tires are still good
Marcos has awesome customer service, always takes care of my family vehicle. Very responsive and ensures we leave driving a safe vehicle with proper repairs done.
The advisors from the service department were very kind and helped me solve the problem with my car, I honestly paid much less than I thought it would cost me, thank you
It was great Yvette is such a great service representative. Very helpful and makes everything go seamless I was there last week for transmission fluid change she had told me I needed brakes/rotors & brake fluid change I went ahead scheduled an appointment I left the keys off to her today she had remembered everything that needed to be done hassle free.
very good experience.
they have nice customer service and they are very professional personnel, they want to work
Good customer service and they tray to do the best on the deal. Tanks fernando
She kept me informed about the progress of my service. She was very knowledgeable and nice.
Great service , truck was ready and on time as they told me it would be
Appointments are usually always on time and the staff have always been very courteous. They have never tried to "oversell" me services.
Pete was awesome! His professionalism and courteousness was great. The financing was quick and easy.
Pretty good, Jose and Ivette make you feel like home.
Luis Lopez and the finance manager were very helpful in making our goals possible. My dad an I went in for 1 car and came out with 2 the same day!
It was quick and it looked like it was well done. I will happily take it back for its next check up.
Customer services second tonight treated with respect and respect in my time keeps me updated on my vehicle what's going on what's needed that's all around great job great service thank you and Raceway Nissan
My appointment was scheduled for 7am got there and drove right in picked up 3 hrs later went over the car report 'very pleased with all the details
Everyone was very helpful and honest. A great car buying experience.
We feel happy and comfortable with the purchase.
Great. Staff outstanding, professional.
Best place in America to get your car worked on. We’re looking to buy a new car.
No bad comments, I like the service, there's always room for improvement, thanks for helping me, I do like the place.
I went for a recall on my Nissan Rouge and came out with a 6800 dollar invoice of things I need to repair. Mechanic Marcos Estrada told me is leaking oil, needs a timing cover reseal etc. my car was not dripping oil before and when I drove my car from the dealer I could tell it wasn't driving as smooth as before please don't trust your car to be fixed here they will screw you over.
Liseth was very helpful, very friendly. She had a great customer service. I didn't have to wait too long, the service was fast and affordable. Everything was super clean.
Exelente customer service, got a ride home from the dealer, when I dropped my car for an oil change and some repairs
Great customer service and great work
It was a good experience and they provided transportation to and from home to pickup my car
It's always a pleasure dealing with Raceway. This is our second vehicle that we have purchase with them and it looks like we will continue to buy our vehicles from them. Thank you for your wonder customer service. We greatly appreciate you all...
As usual, the service department at Raceway Nissan…did an amazing job and their customer service skills were impeccable!
Love getting serviced here so quick and easy and very helpful staff.
My visit to Raceway Nissan proved to be pleasant and efficient. I checked in, in under 5 minutes. I waited the advised time, checked out and paid my bill quickly.
I am always so appreciative Of the services done on my vehicle. Marcos Estrada Has amazing customer service skills. He always goes above and beyond to ensure I feel safe in my vehicle and his service is always on point.
THIS is the car dealership and sales people you want to work with - genuine, trustworthy, honest! Diego was my salesman and I also spoke with managers Pete and Chris. Paul assisted with my paperwork. All of these gentleman were there to help with no games, no manipulating, just caring, kind, and helpful. I bought the car I wanted at a good price. I would refer them and buy from them again without hesitation. Make them your first choice! You won’t regret it. I have met some real doozies on car lots but Raceway Nissan is the best experience ... Read More DealerRater - Jan 31, 2024
Salesman Pete was outstanding! My boyfriend and I came in with low hopes of getting a car, we test drove a mini they had on lot and he made sure we went home with that vehicle. Pete worked with us and our budget to get numbers that works for us. A really kind and great guy who helped us so much. Really made the car buying experience so much more enjoyable and rewarding.
The gentlemen is nice and and more knowledge if what his doing. He explain everything what I need to know.
The place are clean and cozy and the staff are nice and helpful. I can recommend the place to my friends for any problem about their car.
Always have good customer service and explain everything that's going on with my car.
I went about a week ago, and even though I can tell the workers can get stressed sometimes due to how busy it can get they still remain a positive attitude through it all. 🤍
Super helpful and friendly. great service. was pretty quick since I had an appointment. Have been there a few times and haven't had a bad experience
I went in for an oil change and tire rotation. The service advisor that was checking me in I was asked if I had taken care of my rear brakes. I said I was never made aware that my rear brakes were not good during my last. Unfortunately this is not the first time I have not been made aware of red issues on my vehicle. This dealership really needs to try harder!!
It was nice. Car got the taken in. I was given a time the car would be available by. Ended up going home. Waited for the call that never came. After about an hour after the predicted time I called in and was told my car was ready. Went to pick it up. Paid. Went on my way.
Dealership is always good to us when we go in. They let me know when there was an issue with parts and that services would need to be delayed.
Honest, and timely responses He followed my requests accurately. I will be back sooner than later
I had my appointment with Marcos. I showed up on time and he sent me with another service advisor. No headsup provided and no attention to detail on this visit. Dissatisfied with this service visit
great experience dj is the best got me in and out fast took great care of me
Take advantage of customers. Charged me over $400 to tell me what the problem was with my car.
Always look forward to bringing my car in to Raceway Nissan riverside, Marcos service manager always goes beyond expectation to help with anything I need and assure my expectations are met. Fast and reliable service
Everyone was very helpful and expedient in providing service. Beyond satisfied with my experience at this dealership
Victor Vega was extremely helpful with my car buying process.
Clean dealer with nice staff
I’ve been here 3 times, and they’ve never failed to deliver. The people, environment, and all around experience is incomparable. If you need a car, get it from Raceway Nissan in Riverside. They’re awesome!
Marco is an amazing rep. He always is courteous and helps in a timely manner.
Communication was broken a few times. I was told that I would receive a call back and I ended up having to do all of the calling. The car was delivered without paperwork or warranty information. Car has only one key.
I bought a 2022 dodge charger that I noticed 2 days later that it was an unsafe car to drive, the dash displayed that the Air Bag System was not working, so its been at a Dodge dealership for the past 2 weeks. I give this dealership a negative rating, I called many times and never received a call back.
Greatness Fast experienced knowledgeable calm great customer service nice atmosphere Greatness Fast experienced knowledgeable calm great customer service nice atmosphere coffee was great people were nice my car was ready in a timely manner and it was a rainy day so I'm satisfied
Everyone is always so nice and welcoming. My mom used to come to the same dealership for service. We love the whole team.
I dropped off my car and they started to work right away. Good service and finished fast.
Great service
I have been here before. They got my car right in and when I needed extra work they expedited it quickly to minimize my wait.